What is a chargeback alert?
– Prior notice to getting a chargeback –
This gives you a window to issue a refund and avoid fees, processor limits, and other problems associated with a normal Chargeback.
Why use chargeback alerts?
In today’s merchant service based environment it’s becoming more and more understood the importance of lowering chargebacks and taking a proactive approach to lowering counts and percentiles.
In many cases we have seen some direct action taken from processors to remove clients who have a high number of chargebacks.
Even though you may be doing everything you can to prevent fraud you could see your ability to process funds disappear if you don’t integrate a chargeback program aimed at lowering occurrences.
Who needs Alerts?
If you find yourself in a field that has a large number of charge backs it imperative that you are proactive and use every resource available to avoid them.
With chargeback alerts you can be notified in time to issue a refund before yet another chargeback hurts your bottom line and risks your ability to operate.